Cards & Services
Several financial institutions issue American Express® Cards, each with various benefits and services. Use this list to find provider websites and choose the Card that's right for you. If you need help with lost or stolen Cards, identity theft, travel emergencies, billing questions, or for any other questions, please contact the Card provider directly.
Select a Card Provider:
Find Your Provider-
American Express
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In the U.S. 1-800-223-2670 (toll free)
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Card Services
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Register your Card for online Account access
and online bill payment. - Check status of your Card application
- Find out about rewards
Customer Service
Contact general Customer Service
- In the U.S. 1-800-528-4800 (toll free)
- Outside the U.S. 1-336-393-1111 (collect)
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Register your Card for online Account access
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Report a lost or stolen Card
In the U.S. 1-800-992-3404 (toll free)
Outside the U.S. 1-336-393-1111 (collect)
In the U.S. 1-800-297-7672 (toll free)
Get identity theft assistance
Available 24/7 to help you recover your identity.- Available before, during, and after your trip.
- In the U.S. 1-800-333-2639 (toll free)
- Outside the U.S. 1-715-343-7977 (collect)
To question or dispute a charge
Call the number on the back of your Card.
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Bank of America
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Bank of America Rewards American Express Card
In the U.S. 1-800-900-6651 (toll free)
- Outside the U.S. 1-302-738-5719 (collect)
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Card Services
- Register your Card for online Account access and online bill payment.
- Check status of your Card application
- Find out about rewards
Customer Service:
Contact general Customer Service- In the U.S. 1-800-900-6651 (toll free)
- Outside the U.S. 1-302-738-5719 (collect)
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Report a lost or stolen Card
- In the U.S. 1-800-900-6651 (toll free)
- Outside the U.S. 1-302-738-5719 (collect)
Get identity theft assistance- Available 24/7 to help you recover your identity.
- In the U.S. 1-800-900-6651 (toll free)
- Outside the U.S. 1-302-738-5719 (collect)
Request travel assistance. Available before, during, and after your trip.
In the U.S. 1-877-887-6936 (toll free)
Outside the U.S. 1-312-935-3457 (collect)
To question or dispute a charge.
Call the number on the back of your Card.
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Citibank
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- Citi® / AAdvantage® American Express® Card
- In the U.S. 1-866-449-2484 (toll free)
- Outside the U.S. 1-605-330-6752 (collect)
- Citi SelectSM / AAdvantage® American Express® Card
- In the U.S. 1-866-449-2484 (toll free)
- Outside the U.S. 1-605-330-6752 (collect)
- Citi® Diamond Preferred® Rewards American Express® Card
- In the U.S. 1-866-480-2484 (toll free)
- Outside the U.S. 1-605-330-6752 (collect)
- Citi® Dividend American Express® Card
- In the U.S. 1-866-459-2484 (toll free)
- Outside the U.S. 1-605-330-6752 (collect)
- Citi® Platinum American Express® Card
- In the U.S. 1-866-451-2484 (toll free)
- Outside the U.S. 1-605-330-6752 (collect)
- Citi PremierPass® American Express® Card
- In the U.S. 1-866-461-2484 (toll free)
- Outside the U.S. 1-605-330-6751 (collect)
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Card Services
Register your Card for online Account access and online bill payment.
Check status of your Card application
In the U.S. 1-800-950-5114 (toll free)- TTD/TTY For the Hearing Impaired
- In the U.S. 1-800-325-2865 (toll free)
- Outside the U.S.1-605-335-2222 (collect)
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- Report a lost or stolen Card
- In the U.S. 1-800-950-5114 (toll free)
- Get Identity Theft Assistance via Citi® Identity Theft Solutions
- In the U.S. 1-800-950-5114 (toll free)
For general account inquiries, please call your Card's specific number below or visit www.citicards.com for more information.
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Citi® / AAdvantage® American Express® Card
In the U.S. 1-866-449-2484 (toll free)
Outside the U.S. 1-605-330-6752 (collect)
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Citi® Diamond Preferred® Rewards American Express® Card
In the U.S. 1-866-480-2484 (toll free)
Outside the U.S. 1-605-330-6752 (collect)
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Citi® Dividend American Express® Card
In the U.S. 1-866-459-2484 (toll free)
Outside the U.S. 1-605-330-6752 (collect)
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Citi® Platinum American Express® Card
In the U.S. 1-866-451-2484 (toll free)
Outside the U.S. 1-605-330-6752 (collect)
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Citi PremierPass® American Express® Card
In the U.S. 1-866-461-2484 (toll free)
Outside the U.S. 1-605-330-6751 (collect)
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GE Money
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Dillard's American Express ® Card
Click here, then in the upper right hand corner, click on the Credit Card Services link.
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Dillard's American Express ® Card
Card Services
- Register your Card for online account access and online bill payment by clicking here. Then, in the upper right hand corner, click on the Credit Card Services link.
- To find out about rewards, click here, and then click on Credit Card Services link.
- Find out more about Dillard' s
Customer Service
By Phone
- In the U.S. 1-866-834-6294 (toll free)
- Outside the U.S. 1-513-770-3781 (collect)
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Dillard's American Express ® Card
- To report a lost or stolen card, click here. Then, in the upper right hand corner, click on the Credit Card Services link.
- In the U.S. 1-866-834-6294 (toll free)
- Outside the U.S. 1-513-770-3781 (collect)
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USAA
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Access Online Bill Payment and Manage Your Account on USAA.com 24 hours a day, seven days a week.
9800 Fredericksburg Road
San Antonio, TX 78288
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- Report a lost or stolen Card
- In the U.S. 1-866-550-LOST (toll free)
- Outside the U.S. 1-210-498-2722 (collect)
To report a confirmed case of identity theft
on a USAA account- In the U.S. 1-877-762-7256 (toll free)
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To report possible fraud on a USAA account
In the U.S. 1-877-632-3002 (toll free)
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In the U.S. 1-800-454-3809 (toll free)
Outside the U.S. 1-312-935-3782 (collect)
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To question or dispute a charge.
Available 24 hours a day, seven days a week.
In the U.S. 1-800-531-2265 (toll free)
Outside the U.S. 1-210-456-8000 (collect)
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